Q: Can I pick up my order at one of the warehouses?
A: We do not offer customer pickups at our office or warehouses. Our warehouses are not open to the public.
Q: Can I make changes to my order after it has been placed?
A: There is a very limited period of time to request a cancellation. If you need to cancel or request a change please contact us as soon as possible after placing the order.
Q: Do you ship out of the country?
A: No, we only ship within the USA.
Q: Do you ship to Alaska and Hawaii?
A: No, we only ship to the lower 48 United States.
Q: Do you ship COD?
Q: Do you offer free shipping?
A: Yes. We offer free shipping for most orders over $250.00. For additional details please see our shipping policy page.
Q: What shipping method do you use?
A: We ship primarily via UPS Ground, USPS Priority Mail, and UPS SurePost. However, for bulk orders we may use other 3PL providers at our discretion.
Q: How long will it take for my order to arrive?
A: 96% of our orders are delivered within 2-3 business days. We are able to offer fast shipping because our distribution centers are strategically located across the US ensuring that most addresses have 1-2 day ship times. Please note we do not ship on Saturdays and Sundays, or most major holidays.
Q: What if I made a typo on the shipping address?
A: If your order was undeliverable and returned to our warehouse a refund will be issued. If the order was delivered to the wrong address please contact us via email.
Q: Do you have a minimum order?
A: Yes, it varies on the brand but in most cases the minimum order is $20.00.
Q: Will I be charged sales tax?
A: Our company is based in the state of Texas, so sales tax will is only charged for Texas orders.
Q: Do you offer volume discounts?
A: Yes we do and they are automatically applied to your cart. These discounts are typically activated when you order quantities of 12 or more pieces of a product and it will be shown on the product page.
Q: How do I place my order?
A: Orders can be placed on our website through our secure checkout page. If you have a problem checking out, please email us.
Q: Do you sell to individuals or just businesses?
A: We sell to both individuals as well as businesses.
Q: If a product is out of stock, how long until it is back in stock?
A: Our website inventory is updated daily. We can provide estimated restock if you contact us at firstname.lastname@example.org.
Q: If I have a business resale license can I get a discount?
A: Our prices are already heavily discounted and additional discounts may be available depending on the size of your order. If you are in the state of TX and provide a resale certificate we can refund any sales tax that is charged.
Q: What payment options do you offer?
A: Our payment options include Paypal, Visa, Mastercard, Discover, and American Express. On larger orders we also accept payment via bank wire.
Q: Do you accept School or Government Purchase Orders?
A: Not at this time.
Q: Can I return or exchange an item?
A: We do not do direct exchanges, but in most cases we can process a return for a refund. Please review the policy page for additional details.
Q: Do you offer screenprinting or embroidery services?
A: Not at this time.
Q: What are your hours of operation?
A: Our office hours are Mon-Fri 9-5 CST. However you can place an order on our website 24 hours a day, 7 days a week. If you email us after normal business hours, a representative will be back in touch the next business day.
Q: How do I contact Clothing4Print.com?
A: The best way to contact us is to fill out our "contact us" form and a representative will be in touch very soon. You can also email email@example.com.